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Customer Experience Team Member

Hours: No Guaranteed Hours
Salary: £9.50 per hour

We are looking for confident and engaging customer-focussed individuals to join our Customer Experience Team.
Our Customer Experience Assistants are responsible for delivering an excellent, helpful and consistent customer experience to our diverse audiences in our Theatres and Filmhouse.

Applicants should be pro-active and passionate with the ability to remain calm under pressure.

You must be able to work evenings and weekends to include Friday & Saturday nights and Bank Holidays as these are the core operating times.  We are also looking for people to work in the daytime, when we have cinema and matinee shows, and community events.

For more information about the role, please click on the buttons below:

Customer Experience Team Member – Job Description, Person Specification and T&Cs Customer Experience Team Member – Large Print Version Customer Experience Team Member – Audio Version

To apply please click here

Closing Date: Thursday 11 August 2022
Interviews: Friday 19 & Monday 22 August 2022


Finance Assistant

Hours: Full time – 37 hours per week
Salary: £20,000 to £20,500 per annum (DOE)

If you are an enthusiastic and organised team player with keen eye for detail then we may have the role for you.
We are seeking a Finance Assistant to support our wider Finance team with administration duties.

For more information about the role, please click on the buttons below:

Finance Assistant – Job Description, Person Specification and T&Cs Finance Assistant – Large Print Version Finance Assistant – Audio Version How to Apply – Audio Version

To apply please click here

Closing Date: Thursday 11 August 2022
Interviews: Wednesday 17 August 2022


Sales Advisor

Hours: Full time – 37 hours per week
Salary: £18,278 per annum 

Do you have exceptional customer service skills and a flair for dealing with the public?
Do you have experience working in a busy sales environment and an interest in theatre?
We are looking for a talented individual to join our busy Box Office team. In this customer facing sales role you will provide an excellent experience for all our visitors, whether by phone or face to face.

For more information about the role, please click on the buttons below:

Sales Advisor – Job Description, Person Specification and T&Cs Sales Advisor – Large Print Version Sales Advisor – Audio Version How to Apply – Audio Version

To apply please click here

Closing Date: Wednesday 17 August 2022
Interviews: Thursday 25 August 2022


For an audio version of our biography, please click here


We are an inclusive organisation, committed to fair recruitment, and equality of opportunity. We particularly welcome applications from those whose backgrounds are currently under-represented in our workforce and in the Arts more widely. We want to encourage socio-economic diversity, as well as representation from ethnically diverse groups, people who identify as D/deaf and disabled and/or those who identify as LGBTQ+.  Candidates needing any assistance to complete their application should email [email protected]. If there is anything about this recruitment process or the way we have promoted these opportunities that has created any barriers to you applying, please let us know.

 

We welcome requests for flexible working/job share/remote working.  Royal & Derngate are a PIPA (Parents and Carers in Performing Arts) Charter Partner, striving towards creating a more family friendly working environment.  We encourage proposals from anyone who requires flexible working around caring responsibilities and anyone looking for a positive work/life balance.

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We are a user of the disability confident scheme, and we guarantee to interview all disabled applicants who meet the minimum criteria for any of our vacancies.

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We are committed to protecting your personal data. Our Data Privacy Policy for Applicants gives you detailed information on when and why we collect your personal information, how we use it and how we keep it secure. Please click here for further information.